Friday, October 29, 2010

Hand & Stone Founder John Marco interviewed by Advcance for Physical Therapy and Rehab Medicine

Hand & Stone was recently featured in Advance for Physical Therapy & Rehab Medicine in an article called “Five Questions with John Marco.” The article discusses how Founder of Hand & Stone, John Marco utilized his background as a physical therapist to create and grow Hand & Stone Massage and Facial Spa. John speaks about massage therapy being extremely beneficial for health reasons but lacking in accessibility and affordability, which ultimately gave him the idea to create the concept, Hand & Stone. Read a portion of the story below or check out the full article here:

5 Questions With: John Marco
by Jonathan Bassett

As awareness of the health benefits of massage continues to rise, massage therapy is no longer considered a luxury item. It's become a lifestyle choice for those seeking longevity and wellness.

With corporate offices in Hamilton, NJ, Hand & Stone Massage and Facial Spa has grown to incorporate 35 franchise locations across 11 states and in Canada. In 2005, company founder and COO John Marco leveraged a 25-year career in physical therapy to establish a unique business model that allows clients to schedule an appointment on the day of service, rather than tracking down a freelance massage therapist and waiting days or weeks for an appointment. Membership rates mean clients pay far less than traditional hourly rates.

In this interview with ADVANCE, Marco discusses his 25-year physical therapy career, how the idea of his business came about, and what's next for Hand & Stone.

ADVANCE: How did you get your start in physical therapy?

Marco: In 1977 I volunteered as a physical therapy aide in a rehabilitation hospital in Toms River, NJ. Within a few weeks a job opening became available for a PT aide position, and I took it. It didn't take long for me to see that some very special things were being done right before my eyes. I was hooked on a healing profession. I was hooked on physical therapy. (Read More)

Thursday, October 28, 2010

Hand & Stone featured in St. Petersburg Times

Hand & Stone was featured in a well read retail column in the St. Petersburg Times discussing the brand’s new growth plans in the St. Petersburg and Tampa market. Hand & Stone’s Regional Developer, Rob Beers, discussed some of these distinguishing factors that make Hand & Stone unique in the market such as offering facials, waxing and month-to-month membership. The column discusses the fact that Massage Envy now has some new competition and that Hand & Stone is just starting to speed up its development. A portion of the column is included below and it can be read in its entirety by clicking here.

Missing cows, cheap Rays gear, new massage competition and other happenings from the retail world
By Mark Albright

Massage Envy, a national chain that brought consistent service, facilities and lower prices to massage therapy, has new local competition.'

Hand & Stone, a startup chain from Toms River, N.J., recently opened locations in St. Petersburg and Palm Harbor and plans two more in Tampa.

In addition to $49-an-hour massages, Hand & Stone sets itself apart from Massage Envy, which has 10 local shops, by offering facials, waxing and month-to-month membership.

"Fitness centers don't sell yearlong contracts anymore, and we intend to spread that to our industry," said Rob Beers, Florida developer for Hand & Stone.

(Read More)

Friday, October 22, 2010

Hand & Stone Featured in the Seminole Voice

Hand & Stone was recently featured in the Seminole Voice discussing a unique entrepreneurs in Winter Springs. The article discusses the soothing and relaxing setting that Hand & Stone brings to the community and the much needed service that the brand provides. The story also delves into Jana and Jim’s background prior to partnering with Hand & Stone, where they were both in corporate America for 15 years prior to becoming first-time business owners. Rob Beers discusses the competitive advantages of owning a Hand & Stone and the fact that the brand will be adding 2 new Orlando locations in the near future. The article also delves into the exhilaration and excitement that Jana and Jim have experienced in owning their own business and taking control of their future. A portion of the article is below and it can be read in its entirety by clicking here.

Relaxation is their business
By Karen McEnany-Phillips

Step through the front door of Hand and Stone Massage and Facial Spa and soothing earth tones and stone accents replace the Florida glare.

Your licensed massage therapist leads you to your own private spa room, where new age music beckons and a hot stone massage awaits.

Just breathe.

Franchise owners Jim and Jana Richey admit they understand human resource policies better than human muscle groups, but their team of 13 experienced licensed therapists are passionate about delivering quality services to stressed-out clients.

"Our therapists have such passion and medical knowledge, they are so focused, there is a real energy about it," Jana said.

'Craziest thing we've ever done'
With 15 years of corporate outsourcing experience, the Richeys envisioned owning a service-based business that showcased their strength — working with people. Nearly three years ago after researching various business options, they discovered that neighbor and franchise owner Rob Beers was joining a young national spa chain called Hand and Stone.

Beers is now the regional developer for Hand and Stone franchises, providing hands-on support, and will soon add two additional spas to the three Orlando locations.

(Read More)

Monday, October 4, 2010

Alternative Medicine Becomes Mainstream: Benefits Provided to the Masses

What was previously thought of as just a luxury and pampering experience is now being called a way of life for millions of Americans, even to the point of a necessity. Massage clearly delivers the physical and mental benefits that are very easy to understand and appreciate.

“After being in physical therapy for 25 years, I recognized that many patients’ injuries were improved better and more quickly through massage therapy,” said John Marco, Founder and COO of Hand & Stone. “No longer is massage considered a luxury item, it’s now driven by those who are seeking longevity and wellness, making it a lifestyle choice above all else.”

The industry alone had over 130 million visits annually and boasted sales of $12.8 billion in 2009 and there’s not one finite person who typically gets massages; they are from every walk of life, male or female, young to old. According to the 2010 AMTA Industry Report, massage use among 18-24 year olds has risen to 48%; massage use among older Baby Boomers (ages 55-64) has doubled in the past ten years and use among those older than 65 has tripled during the same time.

These staggering statistics indicate that consumers are “getting it” and they now understand that massage has positive medical implications. According to John Marco, massage does much more than just relax you. It:

Relives Tension and Stress
• Decreases Pain
• Lowers Blood Pressure
• Increases Circulation
• Strengthens the Immune System
• Improves Recovery Time from Injuries
• Reduces Fatigue
• And a lot more…

Marco said that stress is the number one reason why consumers continually receive massages. Massage therapy relaxes the muscles which aids the body in generating more blood flow, and therefore helps to repair and regenerate muscles faster.

“What fuels the rapid growth of the industry is the direct ‘feel-good’ results that occur due to instant relaxation that each client experiences during and after a massage,” said Marco, “The treatment is so desirable for consumers because it has identifiable and measureable results, where they feel rejuvenated after an hour session.”

While the typical massage client used to have to track down a freelance Massage Therapist, schedule an appointment days in advance, and pay as much as $90 or more for a one-hour treatment, most Hand & Stone clients book their appointments on the same day as service and pay 30 percent less than the traditional hourly rate. Better yet, when they sign up for a one-session-per-month plan, they end up paying even less per visit.

As massage becomes more and more mainstream in the health care industry, Hand & Stone Massage and Facial Spa stays at the top of the game by adding locations and services to keep the brand fresh. That strategy has proven to be successful, as the addition of facials and waxing to the services roster has boosted the average store sales by over 14 percent during this past year, in a very tough economic environment. Marco expects to sign another 25 new franchisees to the Hand & Stone system this year, each one investing a total of around $325,000.

“Massage and facials are a great way to maintain a healthy body and healthy skin,” Marco said. “It provides an escape for many individuals, where you can take an hour or two to focus on pampering yourself while receiving long-term health benefits too.”
 
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